Shipping policy

Last Updated: July 2026

At RYOX, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next business day.

During sales, new launches, or high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery timelines:

Metro Cities: 2–5 Business Days

Other Cities & Towns: 3–7 Business Days

Remote Locations: 5–10 Business Days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

Free Shipping on prepaid orders above ₹999.

Shipping charges (if applicable) will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking link via Email and/or SMS. You can use this link to track your shipment in real time.

Delivery

Please ensure that the shipping address and contact number provided are accurate. RYOX is not responsible for delays or failed deliveries caused by incorrect customer information.

Failed Delivery Attempts

If delivery is unsuccessful due to incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-dispatch.

Damaged or Missing Items

If you receive a damaged package or an item is missing, please contact us within 48 hours of delivery with your order number and clear photos/videos of the package.

International Shipping

Currently, RYOX ships only within India. International shipping may be introduced in the future.

For any shipping-related questions, contact us at:

Email: nitinkumar753456@gmail.com

Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)